When you make a claim, we ask you to record a video statement 🤳. Not to worry if you aren't looking your best, or if it isn't your day, we are interested in what you say (what a poet!)

To make the claims process quicker, make sure to include all of the following points:
Your name
What bike or/and bike accessories you are claiming for (please list each part: make, model, colour and size)
When the incident happened
Where the incident happened
How the incident happened
If someone else was involved in the incident
Where the bike/accessories is located now
Your phone number
Your preferred address to send the parts

Happy filming 📹
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