We thrive on your feedback
Good or bad, share your experince with us
We do our best to develop a new insurance model which finally works in our customers' favour. Please do let us know if there is anything we can improve. Big or small. Good or bad. All feedback is welcome.
In case you are not happy with how we helped you
If you reached out to us regarding our insurance and you remain dissatisfied, you have the right to refer your complaint to the Financial Ombudsman Service, free of charge. There are no hard feeling if you do so, but we recommend to do it only after you reached out to us first.
Further details regarding the Financial Ombudsman Service can be obtained from their website at www.financial-ombudsman.org.uk. Alternatively the Financial Ombudsman Service may be contacted at:
The Financial Ombudsman Service
London E14 9SR
Tel: 0800 023 4 567